These trading terms and conditions apply to the sale and supply of goods offered by P.Young & Partner as Internet merchant via our online web-shop.
The range of goods we offer currently includes calendars and digital art prints and cards. The different types of products are presented in individually customised websites, each with a separate Internet address. The terms and conditions are common to all, as is the use of a single payment provider.
All item prices are in Swiss Francs (CHF), exclusive of postage and packing which is added as appropriate. As P.Young & Partner is not liable to Value Added Tax, the prices shown are netto and do not include tax.
The goods can be viewed, ordered and paid for online, with secure entry of the chosen item or items, the billing and delivery address and the credit card details. To protect the privacy of the customer, all personal data entered is encrypted before transmission. On acceptance of our Terms & Conditions and successful conclusion of the payment transaction, the order details are mailed to us for forwarding to the relevant publisher or supplier for shipment of the goods to the delivery address.
We accept payment only by Visa and MasterCard credit cards and the Swiss PostFinance direct debit card. The payment transactions are processed to the Verified-by-Visa and MasterCard SecureCode standards via the secure payment provider Saferpay. Customers living in Switzerland may pay by online bank transfer or by invoice and Swiss Post Giro.
Orders received are forwarded by us to the relevant publisher or supplier for shipment to the requested delivery address.
This normally takes place within 1-2 working days after authorisation of a credit card payment or the raising of an invoice.
The customer can choose whether to have the goods sent by A-Post (Priority) or B-Post (Economy).
Depending on the delivery destination, the goods may take up to several weeks to arrive.
The goods will be despatched in suitable protective packaging and should arrive in perfect condition. Should any damage have been incurred in transit, please report immediately to your local post office. Goods which are proven to be damaged on arrival will be replaced by us free of charge, subject to availability.
(a) For the sale of calendars the right of return does not apply, except if the wrong goods were sent or in case of proven damage on arrival.
(b) For other goods the customer has the right, within 10 days of receipt and without having to give a reason, to return the goods to the supplier, provided P.Young & Partner is notified immediately in writing by registered letter or acknowledged e-mail.
(c) In this case, the customer is obliged to return the consignment in full, suitably packaged and together with the original delivery documentation to the supplier's address, which will be found on the delivery documentation. Proof of return shipment is the responsibility of the customer.
(d) Should the returned goods be received in anything less than the original condition, the customer will be liable for the loss of value due to any damage or deterioration suffered. If the payment by the customer has already been settled, then any such loss of value will be deducted from the repayment due. In the worst case the loss of value may equal the original purchase price.
(e) The customer shall bear the full cost of the return shipment.
(f) On receipt of the returned goods in original condition, P.Young & Partner agrees to refund the purchase price, excluding the original postage cost, and provided that the payment has been received in full.
Goods sent abroad may be liable to customs duty on entry to the country of destination. Such taxes are not included in the cost of postage and are the responsibility of the customer.
In the event of a dispute the laws of Switzerland will apply, under the jurisdiction of Arlesheim in the canton of Basellandschaft (BL), even in the case of orders placed from or goods sent to countries abroad.
Arlesheim, May 2013
Home | P.Young & Partner, CH-4144 Arlesheim, Schweiz | 10 May 2013